By the time IT or strategic sourcing negotiators get involved the project has become urgent and if you are under the gun, the provider has the advantage.
The SLA is often the last element negotiated and is often short changed in the process.
SLAs have become an expected part of the IT landscape yet the majority of them are poorly written and often inadequate to protect the interests of the both the client and the provider.
The results are disappointed clients, frustrated providers and at their worst, disputes and lawsuits waiting to happen.
In this article we address designing SLAs that fit the business’ need and live past the lifecycle of the negotiations.
SLAs provide the ground rules for interaction between providers and their clients, and establish the baseline against which expectations are set.
I live in the country , and would like for a lady who loves the country life where we can live our life in a loving relationship .
I love animals , gardening , fishing , and going for drives .
That is starting from the wrong end of the equation in my book.
It is somewhat like letting the stick drive the horse, and may emphasize the adversarial aspect of the relationship.